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We at Karlssons take personal integrity very seriously and protect your personal data. We comply with applicable legislation at all times, aimed at protecting you as a private individual.
Our goal is for you to feel confident that your personal
integrity is respected and that your personal data is processed correctly. We take responsibility for ensuring that personal data processed by Karlssons is used only for its intended purpose and is protected against unauthorized access. All processing of personal data within Karlsson's takes place in accordance with applicable personal data legislation. Within the EU/EEA, the General Data Protection Regulation (GDPR) applies from May 25, 2018.
Please read this Privacy Policy carefully to understand how and for what purposes we process your personal data. By providing us with your personal data and accepting the applicable terms and conditions, you consent to the processing of your personal data as set out in the specific terms and conditions of the respective service and this Privacy Policy. If the law requires a more specific consent from you, we will of course ask for it.
Changes to this Privacy Policy are announced by publishing the new terms on Karlsson's websites and we therefore recommend that you regularly review them. If you add personal data about other persons, you are responsible for ensuring that Karlssons Textbyrå may also process the personal data in accordance with the applicable Privacy Policy.
"Personal data" means any information that can be directly or indirectly linked, together with other data, to a natural person living today. This means that a wide range of information such as names and contact details, IP addresses, survey responses, choices made and behaviors constitute personal data.
Processing of personal data is anything that happens to the personal data. Any operation performed on personal data constitutes processing, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
To give you the best possible insight into how we work with personal data, we have organized our privacy policy in the following sections:
Who is responsible for your personal data and contact information
Legal basis and legitimate interests for personal data processing
What personal data do we process?
Why we collect your personal data and how long it is kept
Handling of personal data for children
External links
What your rights are
Who we share your data with
Cookies
Security measures
Karlssons is the data controller for the data provided directly by an individual to us, or for data that we obtain from both private and public registers. In some contexts, Karlsson may act as a data processor. In these cases, a data processor agreement is established to regulate how your personal data is processed by Karlsson's. If you have comments, questions or other concerns about our privacy policy or the processing of personal data, you are always welcome to contact us by e-mail (hej@karlssonstext.se) or by post to:
Karlssons Textbyrå AB
C/O JUV
Solåsvägen 7a
553 03 Jönköping, Sweden
org. no. 559294-5512
Karlsson's always processes your personal data in accordance with applicable legislation. We process your personal data when it is necessary to fulfill an agreement with you, respond to a request from you or when we have another legitimate and legitimate interest in processing your personal data, e.g. an interest in sending information to our contacts or an interest in developing our digital channels. If Karlssons Textbyrå should process your personal data for any purpose that requires your consent under applicable law, we will obtain your consent in advance.
When you visit/use our digital channels or its services or communicate with us, we may collect data about you such as name, address, postal address, e-mail address, telephone number, identification data, information about your use of our services and products, transaction history and, for some services, images and location information. Where appropriate, social security numbers and card details may also be processed.
Furthermore, Karlssons may collect technical data about the devices you use to access our digital channels, including IP address, unique device ID, browser type and cookie information.
The collection described herein takes place, for example, when you enter your personal data in various forms in our digital channels or its services, when you visit or communicate with Karlssons Textbyrå and others via Karlssons Textbyrå's platforms, via platforms used by Karlssons Textbyrå, and in social media, submit comments in our contact forms or via email, telephone or similar means of communication, download reports from Karlssons Textbyrå's websites or sign up for newsletters or events that Karlssons Textbyrå organizes or recommends.
When you contact us via forms in our digital channels, for example when you have a question, your contact details and case information will be processed by us.
If you visit or communicate with us via our social media accounts (i.e. third party platforms such as Facebook and LinkedIn), Karlssons Textbyrå may receive information regarding your profile and your interactions on the third party platform from the provider of the same.
At Karlssons Textbyrå we process personal data for visitors and customers of Karlssons Textbyrå who use our services. We process personal data about you primarily to administer and carry out assignments, for accounting and invoicing purposes and to administer the sending of offers and information to you. In detail, we use your personal data:
- To enable us to administer our contract with you and provide the products and services we have agreed to;
- To enable us to communicate with you when contacting you by phone, text and video communication, email, forms and in our social media accounts;
- To ensure that the information we hold about you is accurate and up to date;
- To administer marketing activities;
- For marketing purposes, including for marketing via post, social media, email and SMS/MMS (which you can opt out of via a link in each email or SMS/MMS mailing);
- To analyze and group visitors to our digital channels according to selection, prioritization and preferences, which means that a so-called profiling takes place, in order to provide you with relevant and customized information, surveys, recommendations, advertisements and offers. It is also possible that data derived from the use of various digital channels from Karlssons Textbyrå and from our partners are combined for this purpose, as well as for the purpose of developing products and services;
- To process payments and/or disbursements or prevent or detect fraud;
- To produce statistics on the use of our digital channels and its services; and
- To maintain, develop, test and improve both our products and services, as well as our digital channels and the technical platforms on which they are provided.
The personal data will be processed by us only for as long as necessary to fulfill the purposes of the processing or to fulfill Karlssons Textbyrås legal obligations.
If you have not been in contact with us within a period of 36 months, your data will be deleted, unless it is required to comply with other legal obligations.
4, a. Processing of personal data of children and young people
A child is a person under the age of 14 and a young person is a person between the ages of 14 and 17.
Karlssons Textbyrå's communication, products, services and digital channels are not aimed at children or young people and Karlssons Textbyrå therefore does not knowingly collect personal data about them. If you are a guardian and become aware that your child or young person has provided personal data to Karlssons Textbyrå, we ask you to contact us at the addresses listed in section 1 so that you can exercise your rights regarding, for example, correction or deletion.
4, b. External links
This privacy policy applies to information about you that Karlssons Textbyrå processes. Karlssons Textbyrå's digital channels may sometimes contain links to external websites or services that we do not control. If you follow a link to an external website, you are encouraged to read the principles for personal data processing and information about cookies that apply to the page in question.
Ifyou wish to exercise any of the following rights, please contact us by email (hej@karlssonstext.se) or by post at the address given in point 1.
Right to information: you can, at any time, find out what information, if any, we hold about you in our register and how we process it. We will respond to your requests without undue delay and within one month. If for any reason we are unable to comply with your request, a justification must be provided.
Right to rectification: You have the right to request rectification of the personal data we process about you. Karlssons Textbyrå will, at your request or when Karlssons Textbyrå discovers it, correct or delete inaccurate or incomplete information.
Right to erasure/be forgotten: You may at any time request that we cease processing your personal data and delete the data we have about you. If you have signed up for newsletters, subscriptions or notification of other updates and do not wish to receive further communication, you can also unsubscribe via the link in the mailing.
Data portability: you have the right to obtain the data you have provided in order to transfer it to another service.
Objection to processing: you have the right to object to the processing of your personal data.
You also have the right to lodge a complaint with the applicable supervisory authority at any time if you believe that your personal data is being processed in breach of applicable personal data legislation.
Karlssons Textbyrå is not responsible for problems arising as a result of personal data being old or incorrect if you have failed to inform us of the change.
Karlssons Textbyrå may engage external partners (suppliers) to perform tasks on behalf of Karlssons Textbyrå, e.g. to provide IT services, payment solutions, accounting or to assist with marketing, analysis or statistics. The performance of these services may mean that Karlssons Textbyrå's partners, both within the EU/EEA and outside the EU/EEA, have access to your personal data.
Companies that handle personal data on behalf of Karlssons Textbyrå always sign agreements with Karlssons Textbyrå to ensure a high level of protection for your personal data also with our partners. In relation to partners outside the EU/EEA, special protection measures are taken, such as agreements that include standardized model clauses for data transfer that have been adopted by the European Commission and are available on the European Commission's website.
Karlssons Textbyrå may disclose personal data to a third party, such as the police or another authority, if it concerns the investigation of a crime or if we are otherwise obliged to disclose such information by law or by decision of an authority.
Karlssons Textbyrå will not disclose your personal data to any extent other than as described in this paragraph 6.
A cookie makes it possible to recognize your computer and collect information about the pages and functions visited. Cookies are sometimes used to collect information that is considered personal data, such as IP addresses and information linked to the IP address. IP addresses and information linked to the IP address. Cookies are used by virtually all websites and are often a prerequisite for the functioning of the website or digital channel.
The following cookies are used on Karlssons Textbyrå's websites
Google Analytics to analyze web traffic and user behavior. These cookies store information about how visitors use the website, such as where they come from, how many and which pages are visited and how long they stay on the website. These cookies help us analyze visitors' behavior on the website to improve the user experience and ensure the functionality of the website.
Google Ads to analyze the traffic from ads on Google to Karlsson Textbyrå's web pages. These cookies store information about the visitors who clicked on any of Karlssons Textbyrå's ads, and are used to analyze visitor types and understand target groups and behavior on the website.
Consent to web tracking and analysis can be withdrawn at any time. An add-on for your browser can be downloaded from the Google website and installed (https://tools.google.com/dlpage/gaoptout). Alternatively, you can uninstall cookies in your browser. Go to the help section of your browser for information on how to clear and uninstall cookies for your particular browser.
Karlssons Textbyrå takes appropriate technical and organizational measures to ensure that your personal data is processed securely and in accordance with this policy, against unauthorized access, alteration, disclosure and/or destruction.
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